Matthew 18:15-20
So I just read the Gospel to you, but did you listen to it? If you did, then you heard the verb which ties it all together: If another member of the church sins against you, go and point out the fault when the two of you are alone. If the member listens to you, you have regained that one. But if you are not listened to, take one or two others along with you, so that every word may be confirmed by the evidence of two or three witnesses. If the member refuses to listen to them, tell it to the church; and if the offender refuses to listen even to the church, let such a one be to you as a Gentile or a tax collector.
I don’t need to point out that in our polarized society, we are not very good at listening. And when people are not listened to, the results are always bad. They turn away in resentment and hatred, or they yell louder, hold demonstrations, stage rallies, light fires, burn buildings. When people are suffering, they will do what it takes to be heard. We so easily shout at each other and shout past each other. This Gospel passage is ancient wisdom that is oh so contemporary: the key to conflict resolution — in a friendship, a marriage, a church, a society — is good communication. People need to listen.
And that begins with us. Parishioners still sometimes get unhappy with me or my sermons, but I remember that seminary fiasco and I always try to listen and hear them. It’s crucial that each of us practices listening to other people, especially when we disagree with them or when their experience is different than ours. To do so, to devote time and energy being present to someone that way, is a genuine act of love: not sentimental love, but real, Christ-like agape. And if it’s true that not listening can hurt, it’s also true that listening well can heal. Early in my ordained ministry, I had a difficult encounter with a parishioner. Right before worship began one Sunday, he came up to me, furious. I had not visited his wife in the hospital; there had been a miscommunication, but he didn't know that. He just knew I had not been there when he needed me. And that morning he was loaded for bear and ripped into me. But by sheer grace, I didn’t get defensive and fight with him. Instead I listened and heard his pain: his wife of over 50 years was dying and in distress; his life was imploding. And rather than trying to justify myself or make myself look good, I just said, “I hear you and I am so sorry that happened. I will visit her today.” And I could see his whole body just relax. And our relationship, which had always been a bit strained, got better from that moment.
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